Communication Differences

Most readers likely have heard some variation of the joke, “How do you tell an extroverted actuary from an introverted actuary? The extroverted actuary is the one looking at your shoes rather than their own shoes when they’re talking to you.”

While it’s no secret that our profession tends to attract introverts, what precisely does that mean? And, in a world where communication is an increasingly important part of the actuarial toolkit, how can introverts and extroverts hone their communication skills? This article explores those questions.

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